How was your experience with us? Let us know by sending us an email
at customerservice@englinsfinefootwear.com.
Please put Testimonial in the subject line.
Are you happy with our service? Would you consider helping us out
by linking to us on your personal webpage or blog? Check out our Link
to Us page for more information.
CUSTOMER TESTIMONIALS
"Hello from San Diego!
I just want to let you know how completely satisfied I am with my
experience dealing with Englins Fine Footwear. From speaking to the
young man on the phone, helping me with pricing, the emails concerning
delivery...everything was excellent. As a first time customer I know
I can truly recommend your company to friends and I know where to turn
when I am looking for that special shoe. It is good to know that there
is excellent customer service deeply rooted in Englins.
Thank you again for your customer service, selection and availability."
--Cathy--
"Just wanted to thank you for the wonderful service. I got the
new pair yesterday and they are perfect. I'll definitely recommend
you to all my friends!"
--Rebecca--
"Thank you for your great communication, fast shipping, and personal
service on my recent order. The shoes fit great .I will be shopping
your web site in the future.
Thanks again"
--Alton--
"Many thanks to Englins for great service and to you personally
for the great communication. My shoes arrived today and they are just
what I need. I will be keeping your site in my favourites and telling
my friends also. "
--Davina--
"Thank you. I'm sorry I didn't find your company online sooner.
I will make sure this is the first place I go to shop for shoes from
now on!
Thanks,"
--Cathy--
"I received my order today and was really impressed with the
quick shipment and how well my shoes were packed. In the last 5 years,
I've only bought one pair of shoes in a store. I've shopped with Z----------,
Shoe--------, and Ama------, but your experience was by far the best.
I will definitely be back. Great e--commerce implementation!"
--Anonymous--
"What great customer service-- thanks you for the kind note,
and I look forward to receiving my new shoes!"
--Toby--
"I just wanted to let you know how impressed I was with Englin's
customer service.
The card in the box was an excellent touch. I'm currently an MBA in marketing,
so my awareness of these types of things is heightened.
Anyway, I just wanted to let you know how impressed I was with everything:
card, speed, and this email.
I will definitely be keeping you in mind for future shoe purchases.
Best,"
--Amanda--
"I just wanted to say thank you very much for the *excellent*
customer service.
I got my shoes on Tuesday, even quicker than I expected. You are the
*best*!"
--Ly--
"Thank you so much for your excellent service. You should congratulate
yourselves for having such good service (and, I'm sure, loyal customers
as a result.)"
--Lita--
"Thank you very much for being an honest online shop. I WILL
purchase from you again in the future."
--Patty--
"Thank you so much for your amazing service. Honestly, I have
never ever received such service from any other on--line stores!"
--Vann--
"Thanks very much. I appreciate the attentive customer service."
--Michaelyn--
"Thank you so much, Englins! You were terrific to work with!"
--Susan--
"I am impressed with your customer service AND happy to have
discovered a source for narrow shoes!"
--Laurie--
"Thank you so much......You offer "Unbelievable" Customer
Service......"
--Jill--
"Hi I just wanted to say that I was so re--assured to see how
easy it would have been to make a return/exchange (including the UPS
mailer and the clear, pleasant form). It turns out my shoes fit, so
I don't need to make a return, but I'm re--assured that [in the future]
ordering a brand I'm unfamiliar with will be OK.
It's been a pleasure!
Sincerely,"
--Carolyn--
"Thanks for the prompt email regarding the refund. Englin's is
a top--notch company ~ you will definitely be getting more of my business
late summer when the new Uggs come in. Thanks again ~ have a great
weekend!!"
--Tami :)
"Just wanted to say "Many thanks." My dealings with
your customer service have been positive and I've been well looked
after and informed. It's appreciated."
--Linda--
"I appreciate hearing from Englin's so quickly. Have a great
day."
--Pat--
"We appreciate your help. I'm sure I'll be buying more things
for my wife in the future from your site."
--Gary--
"Thanks...I actually saw these shoes on eBay, but missed out
on the buy it now option....I was pleasantly surprised to find them
on your website, and free shipping too!"
--Connie--
"I am so excited about these shoes. I have wanted some since
I was a teenager. Thanks for the timely turn around!"
--Kristie--
"Received my shoes. I am very, very happy! Thanks again for the
great service, good selection & good prices.
I'll be back to your store next time I need shoes.
Thanks again,"
--Mike--
"Thanks very much for keeping me informed. I appreciate the effort
you have gone to."
--Bronwyn--
"I'm happy with the other purchases I've made from you, and am
quite happy to have come across your company! "
--Connie--
"Wow! That was fast!
I appreciate your excellent customer service! I will tell everyone I
know about your website."
--Kimberly--
"It’s always a pleasure to do business with your company.
Thank you."
--Nancy--
"Thanks for letting me know. Thank you, your service was impeccable.
I am very pleased!"
--Edie--
"That's great! Thank you so much. I will be putting my order
through right now. Once again, thank you for your assistance and I
can't wait to get my shoes!!"
Best regards,"
--Marcia--
"Thank you for being so diligent, and letting me know about the
delay. I look forward to getting them."
--Betsy--
"*EXCELLENT news...and thank you for letting me know."
--Carol--
"I was just thinking the other day about the shoe order----thanks
for the update.
I have to say I'm very impressed that your company would go to so much
trouble to fill one order.
I appreciate the effort very much. Thank--you, thank--you! I look forward
to receiving my new shoes, and with service like this, I'll be happy
to check with Englin's when I need shoes again."
--Robbin--
"Thank you for the extra effort you made to locate the shoe for
me. I will place another order with you soon.
Thank you,"
--Karen--
"Thanks you've been very kind and patient."
--Martha--
"Thanks so much for the prompt service and communication."
--Jill--
"Thank you. I got the email with the tracking number and look
forward to getting the shoes by the end of this week. Thanks for such
great customer service."
--Margie--
"I received my shoes today. Thank you for the prompt service.
I will consider your site for future purchases. I am impressed with
your service and speedy response.
Thanks, again. "
--Tiina--
"Thanks much for your great service. I will indeed consider your
site for future shopping"
--Karen--
"Thank you for your wonderful service"
--Carol--
"This is great news. Thanks so much for your help."
--Kathleen--
"I got my shoes today -- way ahead of schedule. All three pairs
fit great and were just what I was looking for. Thanks to Englin’s!"
--Janie--
"Hi there,
Just wanted to tell you how nice your emails are. They are so cheerful
and clean. I love them.
Hope all is well by you guys."
--Sue--
"Your website is on my Favorites list. I tell all my friends
about you. Thanks for the great service."
--Chris--
"Thank you for the update and tracking information. I appreciate
the great service from Englins Fine Footwear (ALWAYS)!
Sincerely,"
--Melinda--
"Thank you very much for notifying me of the order's status.
My feet eagerly await the arrival of new comfy dress shoes."
--Christy--
"Thanks for the update. Your customer service is excellent.
Kind regards,"
--Christine--
"Your customer service is awesome!
Thank you,"
--Sharon--
"Many thanks for your helpful email. I look forward to receiving
the shoes.
Kindest regards,"
--Sue--
"Thank you for letting me know.... and for the voicemail I received
today.
Thank you!"
--Shawn--
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